Pricing
Clear, standardized pricing built around predictable monthly management and clearly defined event-based services.
Monthly Management Fee
$99 / Unit / Month
Includes:
Rent collection and owner disbursements
Tenant communication and enforcement of lease terms
Maintenance coordination and vendor dispatch
Owner reporting and documentation
Portal access for owners and tenants
Does Not Include:
Leasing and tenant placement
Property inspections
Repair costs and vendor invoices
Turnover or renovation project work
These services are handled separately when they occur.
Event-Based Fees
Leasing/Placement
$900 Per Placement
Marketing and showing coordination
Applicant screening and selection
Lease preparation and execution
Initial onboarding and documentation
Applies when a new tenant is placed.
Renewals
$100 Per Renewal
Renewal coordination and documentation
Rent review and adjustment process
Updated lease execution
Applies when an existing tenant renews.
Takeovers
$100 Per Takeover
Onboarding review and setup
Required initial inspection and documentation
Applies when Capstar assumes management with an existing tenant.
Inspections
$100 Per Inspection
All inspection reports are documented and provided through the owner portal.
Purpose
Verify habitability and lease compliance
Document property condition
Identify maintenance issues early
Protect long-term asset value
Applies When
At onboarding (takeover or new placement)
Quarterly during active management
As needed for compliance or escalation events
Maintenance & Project Coordinations
Routine Maintenance
- Cost-plus 15% management fee
- Capped at $250
- Owner approval required above $500 thresholds
Turnovers & Renovations
- Cost-plus 20%
- Owner approval required
- Separate construction contract required
Requirements to Work Together
Capstar is built around standardized systems and documented processes.
To maintain consistency and protect property performance, the following are required:
- Use of the owner and tenant portals
- Quarterly property inspections
- Maintenance of habitable properties
- Timely owner approvals when required
- Compliance with Capstar policies and procedures
